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Posted

ok the story goes on!

after a couple of minutes, logged in again with my second account which i created totday, both on the dcs site and here...and voila, i could finally have a glimbse into the backers forum...

after a couple of minutes though, suddenly i wasnt logged in anymore...tried again and again, didnt work...logged in here with this account, and received a pm from const, telling me that the second account was deleted, and i should write him again once i changed my email...

i wrote him my current status, username and email for all three sites...now im waiting and not touching anything anymore until this works :)

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Posted
I hope they fix my account soon.

 

Give it 24 hours my friend. I had the same concern but within 24 hours it was resolved. :)

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Posted
Give it 24 hours my friend. I had the same concern but within 24 hours it was resolved. :)

 

I don't want to boast or anything, but they fixed mine in 7 hours and 52 minutes... maybe you should have gone for the Express Customer Service reward too :smilewink:

Dear Shilka. I hate you so very very much. Love, Rex

Posted
I don't want to boast or anything, but they fixed mine in 7 hours and 52 minutes... maybe you should have gone for the Express Customer Service reward too :smilewink:

 

Lol!! Ok maybe you're right! :music_whistling: Actually it was about a 10 hour turnaround. They fixed me up while I was dreaming about DCS. :)

Intel i5-9600K @ 3.7GHz; Gigabyte Z370XP SLI Mobo; G.SKILL Ripjaws V Series 64GB (4 x 16GB) 288-Pin DDR4

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Posted

Not getting in .

 

I tried everything and still get the same Bird-Dog, you do not have permission to access this page. This could be due to one of several reasons:

 


  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

.IIya posted solutions which I tried but still no go for me :cry:

Posted

My account access got "fixed"! I can't access neither backers forum nor rewards website. Just emailed dcswwii@eagle.ru again. I hope after this exciting (not) experience with Ilya I will learn the lesson...

Posted

Well I emailed them yesterday evening that I could not access the Rewards site nor the closed backer forum, got home this evening to a reply that all should be well now ( I had used a different email on Kickstarter), and I do indeed now have access to both.

 

Kudos for the quick response in getting me fixed up!

Don B

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Posted
Well I emailed them yesterday evening that I could not access the Rewards site nor the closed backer forum, got home this evening to a reply that all should be well now ( I had used a different email on Kickstarter), and I do indeed now have access to both.

 

Kudos for the quick response in getting me fixed up!

 

Same here, thanks guys.

Posted

So what's clear is that if you are having trouble, go over to KS and sign in, so as to see the e-mail account name that is tied to your rewards.

Posted

I had a prob where I used 2 different KS accounts and forgot I pledged on 1 and pledged on the other, All sorted in a few hours great customer support hope it lasts for the game..

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Posted

Will have to do this on the weekend when I have time.....

The only way to make sense out of change is to plunge into it, move with it, and join the dance.

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Posted

yup, linked me in :)

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Posted
Day three since I sent email and still no reply.

 

hang in there leafer...

luthier said, that he's working alone on the merges, and that it has top priority for him to get all accounts sorted.so right now you are not missing much in the backers forum anyway...im sure your account will be sorted soon.

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