Rangi Posted November 3, 2016 Posted November 3, 2016 It does seem strange they have stopped papal, but hopefully it is just temporary and they work something out soon. PC: 6600K @ 4.5 GHz, 12GB RAM, GTX 970, 32" 2K monitor.
Kelevra9987 Posted November 3, 2016 Posted November 3, 2016 Well so I won't buy any new Modules in the future. Because, let's face it, I won't get a credit card just for ED Modules. That just doesn't make much sense. At least let us pay via bank transfer or something like that. But just rely on credit cards is IMO not clever at all. Greetings Modules: Well... all of 'em ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Motherboard: ASUS Maximus VIII Hero | CPU: i7-6700K @ 4.6GHz | RAM: 32GB Corsair Vengance LPX DDR4 | GPU: GTX TITAN X (Maxwell) | SSD1: 256GB NVMe SSD System | SSD2: 250GB Games | HDD 4TB WD Red
Schnarre Aggro Posted November 3, 2016 Posted November 3, 2016 sorry to say, but that is exactly my opinion ... i dont go outside the house to by a creditcard just to come back home and buy sth over the internetz .... as said in another thread - no paypal - no spit(and further modules) for me :( its hard ... i really liked to spend money on ED .... was always fun :( [sIGPIC][/sIGPIC] There are two types of fighter pilots - those who have, and those who will execute a magnificent break turn towards a bug on the canopy . . . . http://www.youtube.com/user/schnarrsonvomdach http://www.twitch.tv/schnarre https://www.facebook.com/pages/Schnarre-Schnarrson/876084505743788?fref=ts
Pocket Sized Posted November 3, 2016 Posted November 3, 2016 Until further notice, Chill guys DCS modules are built up to a spec, not down to a schedule. In order to utilize a system to your advantage, you must know how it works.
Simon1279 Posted November 3, 2016 Posted November 3, 2016 (edited) Thats not a option its a shame i brought all modules with PayPal. but thanks I totally agree with you i did the same i have bought all modules with paypal and i own all of them except spitfire preorder and as i can see around the forums most of us non CC owners are Europeans EDIT: I only own a prepaid credit card and i do not intend to own or subscribe any other kind of card this is from ED shop troubleshooting: SagePay declined transaction, Payment rejected You have to ask your bank to allow payments in England (UK). SagePay payment system are located in UK. Please make sure your card supports international payments. The SagePay system doesn't accept a Visa debit gift card and prepaid cards. Pay attention that Debit and Credit cards are different !So this actually means no more DCS modules for me in the near future until something will be done about this i can say: Huge Trouble Edited November 3, 2016 by Simon1279 [sIGPIC][/sIGPIC] I7 8700K @ 4.9 ghz, SSD 850 evo, MSI Z370 Gaming Pro, GTX 1080Ti, F/A-18C in the garage, F-16C in the backyard, F-14B in the garden
WinterH Posted November 3, 2016 Posted November 3, 2016 Will this mean keys bought on steam no longer be bindable to ED store account? Wishlist: F-4E Block 53 +, MiG-27K, Su-17M3 or M4, AH-1F or W circa 80s or early 90s, J35 Draken, Kfir C7, Mirage III/V DCS-Dismounts Script
CrimsonGhost Posted November 3, 2016 Posted November 3, 2016 ED will implement a Gift system, but I do not have a time frame for this currently. If you have a genuine reason for transfer contact support https://www.digitalcombatsimulator.com/en/support/ I certainly hope this is true. With the announcement of the Spitfire I purchased 4 modules. 2 copies of the Spitfire, one for myself, and one for a friend. While I was at it I completed his collection of the current WW2 modules. Only after forking over another $150 to ED did I find out that I can not gift them to my friend. :glare: I did put in a support ticket as you suggested. I can not speak for everyone, but there are some of us that better off than others, and like to purchase modules for their friends. It is the only way I can fly with them as they do not have the means to purchase modules for themselves. Frankly I am rather disappointed in ED for the way this change was announced. Or lack there of. I understand that a problem needed to be solved, but have the gift option in place before you disable the other. I know I can not be the only one that frequently gifts modules to friends, and it would be nice if the change had been better communicated to the customer base. At the very least this should have been included in the newsletter. Section 3 Subsection 3.1(a) says absolutely nothing about gifting. In fact Section 9 Subsection 9.1 clearly states that you may transfer your license. :doh: 1 i7-7700K @ 5.2Ghz SLI 1080Ti 64GB GSkill Trident Z RGB 4133 Asus Maximus IX Extreme Custom Water Cooling Loop TM Warthog/ MFG Crosswind
CrimsonGhost Posted November 3, 2016 Posted November 3, 2016 I'll just leave this here as my contribution. https://forums.eagle.ru/showthread.php?p=2941080#post2941080 i7-7700K @ 5.2Ghz SLI 1080Ti 64GB GSkill Trident Z RGB 4133 Asus Maximus IX Extreme Custom Water Cooling Loop TM Warthog/ MFG Crosswind
ED Team NineLine Posted November 3, 2016 ED Team Posted November 3, 2016 Paypal should be working now, or every soon. Forum Rules • My YouTube • My Discord - NineLine#0440• **How to Report a Bug**
secret1962 Posted November 3, 2016 Posted November 3, 2016 Many people complained about paypal and it's already back. Maybe we should complain about the key binding too ?
MadridSpotter Posted November 3, 2016 Posted November 3, 2016 I also disagree with this. I understand that trading isn't allowed, but what can I do if I have a module that I don't want to use anymore, and want to get another one that a person is willing to exchange for the module that I don't want anymore?
Pocket Sized Posted November 3, 2016 Posted November 3, 2016 I also disagree with this. I understand that trading isn't allowed, but what can I do if I have a module that I don't want to use anymore, and want to get another one that a person is willing to exchange for the module that I don't want anymore? That's a very complicated way of saying "I want to trade modules" DCS modules are built up to a spec, not down to a schedule. In order to utilize a system to your advantage, you must know how it works.
xaoslaad Posted November 3, 2016 Posted November 3, 2016 (edited) This is terrible. I have a separate account for running a server and receiving my kickstarter rewards. Now I receive my kickstarter reward and I have to beg to get it transferred so I can use It? I was basically forced into doing this because the kickstarter account email and ED account email had to be the same and I did not use the same email for the two. I have also bought many extra modules over the years and gifted them to other people. This is kind of cutting their nose off to spite their face. I obviously won't be doing that anymore. Edited November 3, 2016 by xaoslaad 1
MadridSpotter Posted November 3, 2016 Posted November 3, 2016 That's a very complicated way of saying "I want to trade modules" Yes, but I am explaining the reason for which I want to actually trade a module.
MadridSpotter Posted November 3, 2016 Posted November 3, 2016 Anyways, I'll not complain anymore because it won't make any difference, but it would've been nice to put up the "gift system" before taking down the bind system.
CrimsonGhost Posted November 3, 2016 Posted November 3, 2016 Just got a reply to my support ticket from none other than Matt Wagner himself. Contents of the reply are below. Matt Wagner03-11-2016 18:39:27Quote Hello, This service had to be suspended due to rampant EULA violations of people trading and sharing keys. We hope to have a new Gift service in the future. Thanks This feels like a form message at best. Did not even address my issues or concerns. So I guess this is ED's attitude to a long term customer who has purchased every single module. And many others for my friends. Very disappointed with ED right now. i7-7700K @ 5.2Ghz SLI 1080Ti 64GB GSkill Trident Z RGB 4133 Asus Maximus IX Extreme Custom Water Cooling Loop TM Warthog/ MFG Crosswind
xaoslaad Posted November 3, 2016 Posted November 3, 2016 If you ask them to move the key to another account they probably will. They did this for me today. Sadly, since my KS rewards are on a different account than I use to fly I will have to go through tgis at least three more times. (Normandy, P-47, and Me 262)... I asked in the same ticket about switching my ks backing to my other account, but there was no response to that. Sent from my SAMSUNG-SM-G891A using Tapatalk
VincentLaw Posted November 3, 2016 Posted November 3, 2016 I have a duplicate key for a product I already own that I have been holding onto for over a year as a future gift. I am hoping that I will either be able to refund this or use it with the future gift system. [sIGPIC][/sIGPIC]
ED Team BIGNEWY Posted November 3, 2016 ED Team Posted November 3, 2016 you should be able to gift it once ED implement the new system Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, PIMAX Crystal
CrimsonGhost Posted November 4, 2016 Posted November 4, 2016 If you ask them to move the key to another account they probably will. They did this for me today. Sadly, since my KS rewards are on a different account than I use to fly I will have to go through tgis at least three more times. (Normandy, P-47, and Me 262)... I asked in the same ticket about switching my ks backing to my other account, but there was no response to that. Sent from my SAMSUNG-SM-G891A using Tapatalk This is exactly what I asked for in my support ticket. I requested that the licenses I purchased for my friend be transferred to his account. A simple look at my account history would show that I have done this with every module my friend owns. But as I posted above my request was completely ignored and I was given a generic response. Not thrilled with the customer service right now. i7-7700K @ 5.2Ghz SLI 1080Ti 64GB GSkill Trident Z RGB 4133 Asus Maximus IX Extreme Custom Water Cooling Loop TM Warthog/ MFG Crosswind
liuyuanhanglyh Posted November 4, 2016 Author Posted November 4, 2016 ED had to close key transferring down due to EULA violators but they plan to implement a Gift system in the future ( no time frame yet ) Have a read of the terms and conditions and EULA. As for your other comments, Development takes time, if you don't like to wait, take a break. We have had a steady release of new modules this year, and more to come. You are obviously posting angry, I would advise a read of the forum rules before posting again. so bad.... Can I get a refund? I use another account to buy?
WinterH Posted November 4, 2016 Posted November 4, 2016 Will this mean keys bought on steam no longer be bindable to ED store account? Since my above attempt met with sound of crickets so far, I'd like to reiterate this question. Wishlist: F-4E Block 53 +, MiG-27K, Su-17M3 or M4, AH-1F or W circa 80s or early 90s, J35 Draken, Kfir C7, Mirage III/V DCS-Dismounts Script
ED Team BIGNEWY Posted November 4, 2016 ED Team Posted November 4, 2016 Will this mean keys bought on steam no longer be bindable to ED store account? steam keys can be bound using the licence checker so bad.... Can I get a refund? I use another account to buy? 5. RETURNS AND EXCHANGES All charges incurred when purchasing download DCS products from the DCS Store are not refundable or can be exchanged in whole or in part, regardless of the payment method. https://www.digitalcombatsimulator.com/en/support/license/ Put a support ticket in they can merge your account, or wait for the gift system Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, PIMAX Crystal
CrimsonGhost Posted November 4, 2016 Posted November 4, 2016 I am happy to report that I finally received a proper response from the ED customer service team. My issues have been settled. When posting (ie complaining) on the forums about an issue, you have to be sure to go back and let folks know when your requests have been resolved. Thanks to the ED team for resolving this issue in a timely manner. i7-7700K @ 5.2Ghz SLI 1080Ti 64GB GSkill Trident Z RGB 4133 Asus Maximus IX Extreme Custom Water Cooling Loop TM Warthog/ MFG Crosswind
hydrawind Posted November 5, 2016 Posted November 5, 2016 I am happy to report that I finally received a proper response from the ED customer service team. My issues have been settled. When posting (ie complaining) on the forums about an issue, you have to be sure to go back and let folks know when your requests have been resolved. Thanks to the ED team for resolving this issue in a timely manner. may i know what kind of settled they have done to you ? thankyou .refund or merge your accout?
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