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Posted

Does anybody else's Bonus run out just before the F-14 release?

 

Mine runs out on the 8th March which seems rather inconvenient because I was saving it up for the F-14 on release day :doh::doh:

Posted

Honestly I don't like the Bonus system, I got a big amount of bonus but only can use few per module and they just disappeared, to be more commercially friendly with us the bonus system need to be rework in the way that loosing everything after few months is disappointing, also increasing the amount we can spend to buy something can be great, but yes I'm not commercial and I don't know anything about strategy with that, only my POV...

/

Posted
When F-14 pre-purchase was available, it was precised by ED that F-14 don't participate to bonus system.

 

Agreed :thumbup:

 

I'm speaking globally, not especially for the Tomcat

/

Posted

Wth. So i cant use my bonus points to buy the F-14?

 

I was under the impression that the bonus system was implemented to reward loyal customers. I've purchased most of the modules at full price and i thought it was a good idea to use my hard earned bonus points on the F-14.

 

Now i cant seem to use the damn bonus in any way.

I cant use it on pre-purchases, i cannot use it on discounts and now i cannot even use it on full price modules.

 

Best Regards

/Loyal Customer

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Posted

If...

 

looks like mine doesn't run out until 2020. So maybe i'll be able to use my bouns for the F-16??

 

ED said they are working on the new customer loyalty program, so when F-16 becomes available in ED store, the bonus system could be long gone...

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Posted

Customer loyalty programs rarely work out. Companies can always tweak bonus / rewards programs to discourage usage or make it harder to use when they would be actually useful. Example airline points, credit card points, hotel points. You got to jump through a lot of hoops and rules change constantly.

 

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Posted
Wth. So i cant use my bonus points to buy the F-14?

 

I was under the impression that the bonus system was implemented to reward loyal customers. I've purchased most of the modules at full price and i thought it was a good idea to use my hard earned bonus points on the F-14.

 

Now i cant seem to use the damn bonus in any way.

I cant use it on pre-purchases, i cannot use it on discounts and now i cannot even use it on full price modules.

 

Best Regards

/Loyal Customer

 

Which full price module you cannot use it on ?

'Shadow'

 

Everybody gotta be offended and take it personally now-a-days

Posted

https://www.digitalcombatsimulator.com/en/support/bonus_rules/

 

4. Bonuses can be used to pay any DCS product that is participating in the bonus system, other than products that are subject to promotions, discounts and other special purchase program, including during sales. 3rd party partner products may choose to participate in the bonus program at their own discretion.

5. Bonuses cannot be used to pay for products marked as “NEW”.

 

When I ordered the F-14 from DCS store, I did not get any bonus for it so the F-14, as it seems, is not part of the bonus program.

Do, or do not, there is no try.

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Posted
It was said in this thread. I havent seen any official statements regarding not being able to use bonus points on the F-14 so i still hope i can use it.

 

It was always like this. All Early Access modules and modules branded as "New" are excluded from the bonus system.

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Posted
i didnt even know there was a customer loyalty program

 

Because of the reasons above, its really almost useless. I only buy when things are on sale-can't use bonus. If I do decide to use my bonus points on something that's full price I can still only get a percentage off, limited to 20% I think unless its a special promotion. Most sales are at least that so I have bonus points that don't do anything

Posted

Not quite

 

It was always like this. All Early Access modules and modules branded as "New" are excluded from the bonus system.

I can apply 15 USD bonus to Early Access MiG19P module.

It's 3rd party discretion to participate in bonus program.

If the above was true...

...how many modules are not Early Access?

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Posted
Customer loyalty programs rarely work out. Companies can always tweak bonus / rewards programs to discourage usage or make it harder to use when they would be actually useful. Example airline points, credit card points, hotel points. You got to jump through a lot of hoops and rules change constantly.

 

Nice jinx given the latest news about new loyalty program and bonus points not converted...

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Posted (edited)

glad I have came cross this thread, so F-14 it's not part of bonus system!

 

I was waiting the release in order to use my bonus but it seems now I have to pre-order to get the discount

Edited by Rabso

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