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I want my money back for this plane

sarumax

By sarumax
in F-15E

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draconus

draconus

Posted
Posted
On 6/7/2024 at 7:41 PM, sarumax said:

Ultra alpha lack of weapons

What do you mean? It has a gun, 3 types of A2A missiles, GPBs, LGBs, JDAM, JSOW, CBUs...

  • Like 8

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felixx75

felixx75

Posted
Posted
13 hours ago, Sandman11 said:

Patience. This will all be taken care of in time.

Most people today don't even know that the word "patience" exists...

  • Like 9
felixx75

felixx75

Posted
Posted
18 hours ago, Checkmate said:

If companies had to pay for the amount of time consumers wasted on unfinished products then maybe they would not waste so much of it.

Mh, in other words, all those players who have had (and still have) great fun with the F-15E and have flown hundreds of hours have wasted their time? I don't think so.

  • Like 5
Nickkerkwijk

Nickkerkwijk

Posted
Posted

Come on people have some patience, it works well in real life too.. it was clear that the Mudhen was released in an Early Acces state and that it would take time to finish. I know this crisis was not planned by both parties so maybe if we just wait for an official update and then after that you can choose to get a refund or not

What if you get a refund now and they solve the issue in the near future? It is not certain that this module is dead right? Or have i missed something?

  • Like 3

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  • ED Team
BIGNEWY

BIGNEWY

Posted
  • ED Team
Posted

If you would like a refund for the F-15E and purchased from our Eshop you can make a support ticket request and the team will add a store credit to your account. The refund can take 7 to 10 working days so please be patient. 

thank you 

  • Like 6
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Migparts

Migparts

Posted
Posted

I have been notified by the DCS application that the F15se is not usable anymore and it also generated an anti virus message. So for now I have disabled it as a module. 
 

I am not going to request a refund at this stage, as I still believe that some solution will be attained in the future. 

  • Like 2

George

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BIGNEWY

BIGNEWY

Posted
  • ED Team
Posted
2 minutes ago, Migparts said:

I have been notified by the DCS application that the F15se is not usable anymore and it also generated an anti virus message. So for now I have disabled it as a module. 
 

I am not going to request a refund at this stage, as I still believe that some solution will be attained in the future. 

The F-15e can be used, the antivirus issue is a false positive. Making an exclusion and a repair of DCS will help.

You can however refund the F-15E if it was purchased on our eshop, contact support directly a credit refund will take 7 to 10 working days

  • Like 2

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Grennymaster

Grennymaster

Posted
Posted
vor 23 Stunden schrieb Checkmate:

If companies had to pay for the amount of time consumers wasted on unfinished products then maybe they would not waste so much of it.

so its the companys fault if the user does not understand what early Access means? ok, if you think so.....

  • Like 6
falcon_120

falcon_120

Posted
Posted
Ultra alpha lack of weapons and risk of module being abandoned?
I can understand the second point concern, but what in the world means the 1st point?

The current F15e is already amazingly complete given it has only had 2 or 3 rounds of updates and bug fixing. Please do not spread misinformation.

Enviado desde mi ELE-L29 mediante Tapatalk

  • Like 3
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Mud

Mud

Posted
Posted

Just stop all the damn drama, and have some patience. It almost seems like people gave up their ability to eat a proper meal to buy a module.

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Saab-FAN

Saab-FAN

Posted
Posted

No, but we feel a little bit scammed with a module that about a week after the latest patch changed a few files related to that particular module suddenly doesn't work anymore UNLESS you change your computer's date to something before the 13th June.

  • Thanks 1
Kraken.sh

Kraken.sh

Posted
Posted
The F-15e can be used, the antivirus issue is a false positive. Making an exclusion and a repair of DCS will help.
You can however refund the F-15E if it was purchased on our eshop, contact support directly a credit refund will take 7 to 10 working days
A question regarding refunds - I am keen to hold out until an outcome is reached as I really like the module, if an outcome is reached whereby Razbam does not continue, will a refund still be on the table?

Sent from my 22101316UG using Tapatalk



  • ED Team
BIGNEWY

BIGNEWY

Posted
  • ED Team
Posted
Just now, Kraken.sh said:

A question regarding refunds - I am keen to hold out until an outcome is reached as I really like the module, if an outcome is reached whereby the Razbam does not continue, will a refund still be on the table?

Sent from my 22101316UG using Tapatalk

 

I have not been told the refund status will change. At the moment the team does not have to refund but have as a good will gesture as we understand peoples concerns. 

thank you 

 

  • Like 2
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SkateZilla

SkateZilla

Posted
Posted
On 6/13/2024 at 9:38 AM, Checkmate said:

If companies had to pay for the amount of time consumers wasted on unfinished products then maybe they would not waste so much of it.

EARLY .
ACCESS .

  • Like 3

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BJ55

BJ55

Posted
Posted

Also the beautiful F1 is "Early. Access." , but it works pretty well and bugs are promptly fixed.

  • Like 2

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SkateZilla

SkateZilla

Posted
Posted
13 minutes ago, Alpiinoo said:

With broken radar lol

Now... it wasn't broken 4 days ago, and a patch from ED didn't break it either.

  • Like 5

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mmike87

mmike87

Posted
Posted

To be fair, "early access" DOES imply continued, on-going development. Nothing is settled yet, but I don't think people are being unreasonable to not feel warm and fuzzy about the situation, especially after Razbsm's comments and subsequent lack of attention to their modules. 

II'm not going to change the clock on my computer. That's ridiculous. 

The fanboy attitude that somehow this is all okay just because it's "early access" doesn't really make a lot of sense. 

  • Like 2
felixx75

felixx75

Posted
Posted

No matter how often ED says that we simply have to wait to see what comes out in the end, the same questions, speculations, etc. come up again and again.

No one will be able to say anything here beyond the known info and any further discussion about it is simply superfluous as absolutely nothing will come of it or even speed up the process of the matter.

You just go round in circles.

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