Will VirPil and VKB ever get their together?

[ElCuco68]

 

Prior to our international webstore closing (17th September), it's been possible order at any time and you would have received your shipping notice before 1st October! Our EU customers have been able to join the order queue uninterrupted at any time. As all outstanding EU orders have now been fulfilled, we have stock available for immediate dispatch.

 

You might want to take a look at the website (rest of the World button) that's available here in the US. Almost all of the products, rather than "add to cart", had "notify me when available", which, by the way I did use on about a dozen of your products back around March or April, and I've heard nothing from VirPil. If there are going to be production and/or shipping delays of this magnitude, you might want to invest some time with some automated business software that, once it's configured, will send out boilerplate statements to your customers at any interval you choose, and make a point of updating them, by email, frequently as to what your current situation is, and projections about estimated ETA's of products. I'm telling you, doing this will go a long way at keeping people interested, and keep your very small market pool from spending its money elsewhere on this likely once-in-a-lifetime purchase.

 

Very well then. On October 1st, I'll make a point of getting up early, and being the first person to order. I truly want to be wrong about this.

[Cyph3r]

You might want to take a look at the website (rest of the World button) that's available here in the US. Almost all of the products, rather than "add to cart", had "notify me when available", which, by the way I did use on about a dozen of your products back around March or April, and I've heard nothing from VirPil.

 

I'm quite unsure why you saw that (apart from for the MongoosT-50 base products) - we've been receiving orders right up until when the store was temporarily closed!

 

 

Very well then. On October 1st, I'll make a point of getting up early, and being the first person to order. I truly want to be wrong about this.

 

If you were in the EU you'd be able to order right this very second with immediate dispatch! So we're excited to mirror this for our rest of world customers. See you then :thumbup:

[Buckeye]

Back in July, here in the good ol US of A, I ordered a VPC T-50 base and a full VKB Gunfighter MCG Pro package, no issues, in the same week from their respective websites. VPC’s stuff was in stock for a long while prior to around that time, up until late July or so. VKB was a bit more challenging to find stock during 2018. Anyway, it’s not impossible, especially if you’ve been ready to pull the trigger for as long as it seems you have.

 

Stay on your toes bro, and maybe find a better attitude along the way. Also, it’s “hurdles,” not “hurtles,,” that a business faces...to my knowledge the latter isn’t even a word in the English language.

 

 

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[mdee]

Pre-order was bit painful. I am sure majority of logistic issues are resolved now. I hope Virpil becomes super reliable/easy to order from company, because the products they make deserve it.

 

ps. please fix T-50 base cams mounting screws! :)

[Whisper]

 

ps. please fix T-50 base cams mounting screws! :)

 

I don't know what exactly you mean by that, but I will +1 anyway. Please Virpil, stop using Hulk to screw these parts, it's a nightmare to change! :D

[ElCuco68]

"Stay on your toes bro, and maybe find a better attitude along the way. Also, it’s “hurdles,” not “hurtles,,” that a business faces...to my knowledge the latter isn’t even a word in the English language.

 

Not very many people are going to get a better attitude about not being able to divine the right moment to get a product for the last few months (a business problem, not a customer problem) followed by a grammar-Nazi chide about the misspelling of a single word, which has nothing to do with anything, by the way. I'm not exactly a spoiled kid that just doesn't know how good he has it, buut I'll tell you what; if i ever feel like I'm in need of life lessons by someone presumably ollder and wiser, I'll look you up, bro.

personally, i think my attitude is just right for the circumstances. I'm far from the first person to complain when things don't go my way. Customer service, however, is definitely an exception for me,being a big believer in merit-based commerce. You being an American should be familiar with that. We tend to spend our hard-earned money where we feel valued, and look with alarm at anyone who thinks we have to adjust our attitude about customer service when we feel we have a legitimate complaint. At least for the time being, we're not yet a socialist dystopia where we feel that a worker's labor is always an invaluable commodity.

Edited September 24, 2018 by ElCuco68

[BuzzU]

Whisper..........I was wondering what Hulk was up to lately.

[wasserfall]

Well,.. i ordered the T50 base and T50 Throttle a while ago. i knew it would take some time to deliver, but i'm a patient guy. till the package arrived earlier than i expected:)

So stay cool guys;)

[Goblin]

Life is just too short.

ElCuco68, have fun! ;)

[ElCuco68]

Yeah, something after having more near-death, and actual death, experiences than i can count, I am more than keenly aware of. And, if you think about it, life being short, and time being precious, is at least obliquely my point.

 

I'm not going to even bother guessing what you decided to delete, but I'll bet it was nothing at all like your last post. Maybe I should ask; if you're the sort that lives by your own advice, what are you doing engaging someone you don't even know, over something that doesn't affect you? Or is that fun?

[ElCuco68]

Well,.. i ordered the T50 base and T50 Throttle a while ago. i knew it would take some time to deliver, but i'm a patient guy. till the package arrived earlier than i expected:)

So stay cool guys;)

 

I normally am patient, but I've been buying thousands of dollars in hi-speed, low-drag computer parts, and all of the DCS modules so far, and using this crappy Microsoft Sidewinder joystick for the last 6 months or so, and trying to fix a broke used Warthog, waiting for one of these good sticks. I'm dying to see if I can actually land the Harrier without crashing with a decent stick. So, I'll give this another couple weeks, but if it's still anybody's guess, I'm just going to buy a new Warthog, and maybe that FSSB modification.

[chief]

Do what I did Cuco. I bought the Warthog and the fssb ( love it btw) and I bought the T50 stick, WarBRD base, and T50 throttle. Heck is just money right? :)

[Goblin]

what are you doing engaging someone you don't even know, over something that doesn't affect you? Or is that fun?

 

Doesn’t affect me?

You cried and complained on an open forum, when you could have just contacted VPC or VKB directly.

Hence, you were asking for other peoples input, didn’t you? I mean, there is a question right there in the heading.

I tried to give you my input on the matter, but you didn’t like that.

I may have been too subtle in my approach though, since you didn’t get it.

I tried to make you see that you are the problem. Not VPC.

 

You asked for it. :)

 

Now, you are correct in that I don’t know you. Don’t think I want to, either.

 

Bye now.

[ElCuco68]

First of all, pal, I DID contact them directly, as I stated, on several occasions, and never got a response. Either answering emails is beneath their dignity, or their really is only one guy there doing everything, in which case I completely understand not having time for trivialities like that. Second, your "Input" sucked, because, as most people know, the customer ISN'T "the problem" if a customer can't even buy an advertised product. I haven't even had an OPPORTUNITY to be a Goddamned problem! You weren't trying to give "your input" as in, something constructive; you were just looking for an opportunity to be a ball-sack and a troll. Congrats; you win that prize! In fact, you were a ball-sack from pretty much your very first sentence, and more of one with every sentence thereafter. So, it affected you? You see someone with the unmitigated temerity to complain about crappy service, and your sense of social justice indignation DEMANDS that you chime in and set the offender straight? The karmic balance just HAS to be restored, because God knows that people that don't enjoy Western opulence and excess have to have a worldly guy like you take up their cause, because they're backward peasants that aren't sophisticated enough to deal with the occasional irate customer? Well, given their "growing pains", you're gonna have your hands full there! Thirdly, I definitely didn't come on here asking for the opinion of someone like you. Fourth; that was a rhetorical question, genius! And yeah, that feeling's mutual. In fact, I wish I'd never had the profound displeasure of making your acquaintance. But I agree; if you're as much of a nut-sack as you sound like you are, yeah, you're probably better off not knowing me.

Edited September 26, 2018 by ElCuco68

[ElCuco68]

Do what I did Cuco. I bought the Warthog and the fssb ( love it btw) and I bought the T50 stick, WarBRD base, and T50 throttle. Heck is just money right? :)

 

Yeah, I'm going with the Warthog and the FSSB. After all this, I wouldn't buy their product if it gave me a "happy Ending" at the end of every flight.

Edited September 26, 2018 by ElCuco68

[aaron886]

Where are the mods to close this rotten thread? Why can't people let a thread like this just die?

[Revvin]

It's been reported, there's really no need for this kind of behaviour

[Hellcat]

Ordered my WarBRD mid July got it before the end of September ....not bad for a smaller startup selling quality alternatives with this kind of detail....While it is hard being patient its definitely worth the wait ....very happy with mine.

 

 

 

 

Edited September 26, 2018 by Hellcat

[dburne]

Where are the mods to close this rotten thread? Why can't people let a thread like this just die?

 

:thumbup:

[Mars Exulte]

We get it. You're upset you can't order the toy you want. They haven't taken any money from you and don't owe you any special service. Either deal with the issues that come with this stuff or buy something else, but stop ranting and whinging. These guys aren't rubber stamping hordes of crap from a Chinese sweatshop, so yeah, they have issues keeping stuff in stock. They're also small companies that recently underwent extensive expansion to meet demand.

 

Any point you had to make was already made (dubious but still). This isn't Walmart. Throwing a bitch fit won't get your way any faster. *tips fedora*

[BuzzU]

Ordered my WarBRD mid July got it before the end of September ....not bad for a smaller startup selling quality alternatives with this kind of detail....While it is hard being patient its definitely worth the wait ....very happy with mine.

 

 

 

 

 

You think 2 1/2 months is not bad? Compared to what?

[Mars Exulte]

You think 2 1/2 months is not bad? Compared to what?

 

All these small outfits, VPC, VKB, Baur, Slaw, Crosswind, generally have extensive backlogs and wait times, often extending into months. That's because they're small outfits. If you want stuff yanked off a shelf, made in bulk from cheap components by Malaysian child laborers, purchase from the major suppliers or go down to your local electronics store and buy from whatever they have.

 

These companies are not all run by disorganised idiots, despite what their impatient customers seem to think. They are ALL having the same issues, if you even can call them that. They're low production outfits, period, in comparison to the mainstream producers.

 

If people can't wait, then don't. Go ti Walmart, Fry's or whatever and buy something from there. These people don't owe anybody anything. It's the way it is. Get in line or go somewhere else.

 

+1 for modern instant gratification society

[NineLine]

These threads are here to help people either wanting to consider or to find help with these different controls. They are not here to abuse the developers of these controls, or to abuse each other. If you enjoy having the outlet for different control makers, then please respect the forums rules and post mature and constructive feedback.