fixed 12th February 2024 Login problems

[Felidae]

Any ETAs?

3分钟前，BIGNEWY说：

Offline mode issues have been reported to the team. 

We had a database fail, recovery is in progress currently. 

thank you 

 

[BIGNEWY]

Just now, Felidae said:

Any ETAs?

 

I do not have any eta currently, I will check with server admin shortly, but recovery has started. 

thanks

[Nealius]

I wish our saved activation wasn't so short. It seems authentication is required every three days? Mine only gives me 1.5 day's of access since I didn't log in yesterday. Disconcerting when there's so much money invested in something that can disappear into the aether. 

[Breakaway]

Just now, Nealius said:

I wish our saved activation wasn't so short. It seems authentication is required every three days? Mine only gives me 1.5 day's of access since I didn't log in yesterday. Disconcerting when there's so much money invested in something that can disappear into the aether. 

Indeed it is concerning, especially when one has invested in a-lot of aircrafts 

[BIGNEWY]

5 minutes ago, Nealius said:

I wish our saved activation wasn't so short. It seems authentication is required every three days? Mine only gives me 1.5 day's of access since I didn't log in yesterday. Disconcerting when there's so much money invested in something that can disappear into the aether. 

yes there is an issue with offline auth currently, I have reported it. 

thanks

[LeightonT]

6 minutes ago, Nealius said:

I wish our saved activation wasn't so short. It seems authentication is required every three days? Mine only gives me 1.5 day's of access since I didn't log in yesterday. Disconcerting when there's so much money invested in something that can disappear into the aether. 

Very good point, although such is the SaaS world we live in... So many software platforms and games are going this way.
My activation didn't even last 20 hours. Logged off at 11pm, logged on at 7pm and was locked out of activations. All we can really do is 'hope' that Eagle Dynamics would make it possible for offline activation to work, should they even intend to disappear on us.

[Hotdognz]

Maybe a back up database server would be worth investing in as redundancy, its a lot of money people have invested, just a thought.

 

[BIGNEWY]

Team are recovering now with the backup. 

thank you 

[Waxer]

Same here. Trying to update DCS after having been offline for a while. Wasn't sure if it was just me.

[cao990]

I couldn't access the game interface all day today,

[BIGNEWY]

2 minutes ago, cao990 said:

I couldn't access the game interface all day today,

Yes apologies, the team are working on recovering with a backup currently. 

[Waxer]

Okay. Plan B... read the phantom user manual and then go to the gym.

[red23]

im not having any issues with any of the modules i have offline. 18, huey, 64, 51, 47, they all seem to work, just cant get to MP

[SmirkingGerbil]

1 hour ago, Hotdognz said:

Maybe a back up database server would be worth investing in as redundancy, its a lot of money people have invested, just a thought.

 

Yeah, so big databases take awhile.

Even if it was Cloud, depending on size it could take even longer than a local backup. Cloud providers charge more for active easily accessible data, and most folks go with the cheaper archival "offline" mode.

At that point, you start to understand, that local storage on a large SSD NAS array is cheaper, even if you mirror it across redundant installations globally. Just a guess, but ED more than likely has everything they need, and it just takes time.

Edited February 12, 2024 by SmirkingGerbil

[YoYo]

Offline mode doesnt work again. Looks like this issue wasnt solved from the last the same, or near the same, problem :(.

[GPatricks]

I really don't understand why modules I have paid (a lot!) for are not available offline. So all my paid for content will just disappear if ED closes it's doors?

[BIGNEWY]

1 minute ago, YoYo said:

Offline mode doesnt work again. Looks like this issue wasnt solved from the last the same, or near the same, problem :(.

it works if you had saved auth before the server went down, but not if you did not. I have highlighted it to the team again. 

Just now, GPatricks said:

I really don't understand why modules I have paid (a lot!) for are not available offline. So all my paid for content will just disappear if ED closes it's doors?

usually there is 3 day offline with saved auth, this is bugged currently and reported. 

[Slippa]

2 hours ago, Nealius said:

I wish our saved activation wasn't so short. It seems authentication is required every three days? Mine only gives me 1.5 day's of access since I didn't log in yesterday. Disconcerting when there's so much money invested in something that can disappear into the aether. 

This came up in conversation yesterday. I cancelled a couple of subscriptions on principle. Nothing DCS associated.

When we used to pay for something we used to own it. You don’t buy a pair of boots and find when you want to put them on they’re unavailable or maybe being updated so they don’t fit properly anymore. It drives me nuts.

- Same error here, no surprises. Sure it’ll be sorted soon but it does make me think about how things are set up.

[Sixxpack]

Hello all,

Trying to repair and update DCS but I'm getting this,

00000.050 --- Log file: C:\Users\James\AppData\Local\Temp\DCS.openbeta\autoupdate_templog.txt
00000.000 === Log opened UTC 2024-02-12 13:04:15
00000.011 INFO : DCS_Updater/2.16.3.18 (Windows NT 10.0.19045; Win64; en-CA)
00000.011 INFO : src-id: f697eb0b6959f621dddfde672932cdb00d183f23, lib-id: b88ea51ae2210987a3865f77cc1802548216d7a8
00000.011 INFO : cmdline: "C:\Program Files\Eagle Dynamics\DCS World OpenBeta\bin\DCS_updater.exe" update
00000.048 STATUS: Initializing...
00000.049 INFO : basedir: C:\Program Files\Eagle Dynamics\DCS World OpenBeta
00000.049 INFO : variant: openbeta
00000.049 INFO : DCS/2.9.2.49940 (x86_64; EN;  WORLD,CAUCASUS_terrain,MARIANAISLANDS_terrain,BF-109K4,NORMANDY_terrain,WWII-ARMOUR,P-51D)
00000.049 INFO : branch: openbeta
00000.051 STATUS: Checking for updates...
00000.726 INFO : Got reply from www.digitalcombatsimulator.com
00000.727 STATUS: JSON error: lexical error: invalid char in json text.
                                        <!DOCTYPE html>  <html lang="e
                     (right here) ------^
00002.748 === Log closed.
 

Any one else having this issue?

Thanks,

[jef32]

It depends of persons I think. Somes have the issue, others havn't. For me, all my modules are working in off-line. I juts hope all we be retablished this evening ( french hour) because I have a multiplayer date for aerobatics every monday evenings.

[ggerman2862]

Yes... the whole DCS website is down for maintenance

[LcSummers]

 

 

[Delta59R]

Same, having issues too, just purchased and installed sinai and get this..

Edited February 12, 2024 by Delta59R

[WildBillKelsoe]

dont they know its bad for sales that this offline hurts their sales? 

[Sixxpack]

OK great... But anyone else getting this JSON error as well!!

 

Thanks for all your reply's all...