Great to see a Bonus system overhaul.

[Cowboy10uk]

Guys, at no point in my post did I state ED WILL NOT transfer our points to the new system, I just asked if my understanding of it was correct, which since the post doesn’t mention any transfer but a expiration date being implemented some time in 2019 is that they would disappear after that date.

 

Please don’t get yourselves all wound up and upset at the moment, because there is a fair chance I have understood it wrong.

 

Hence the question with 2 options. Will our points disappear or will they transfer them to the new system?

 

I’m hoping ED will see this and provide us with a clear yes / no answer.

 

Please I don’t want this to turn into a pitchforks at dawn post, as at the moment we are only assuming what the discription means.

[Jester986]

The way I read the new letter its use it or lose it by a time TBD in 2019. If I lose them I'm not going to grab my pitchfork, but I think a 1 to 2 conversion would be fair since the new system is so much less restrictive.

[Proof]

I’m hoping ED will see this and provide us with a clear yes / no answer.

 

Nineline stated on the Hoggit subreddit that they will not carry over.

 

https://old.reddit.com/r/hoggit/comments/ayrniz/dcs_f14_tomcat_available_on_13_march_2019_and/ei2rper/?context=10000

[SkipCarey]

Just checked my bonuses and they have mysteriously went to zero had $68.00 now no bonuses?

[Frag]

Actually ... where do we see how much bonus dollar we have? I was not able to see it on the site.... I bought 389$ worth of maps, aircraft and campaigns this year alone. So I guess I should have some bonus point aside but never knew how much...

[ricktoberfest]

Great to see a Bonus system overhaul.

 

I did see one ok idea on the hoggit thread. The idea of allowing us to use our current bonus beyond the 20-30% max we have right now to get rid of them. Also nineline said something about looking at what to do with those who’s points would have lasted infer than whatever 2019 date they choose

 

 

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I3570K @ 4.5Ghz, 16Gb DDR3 @ 1600, GTX770 @1080p

[Gladman]

Actually ... where do we see how much bonus dollar we have? I was not able to see it on the site.... I bought 389$ worth of maps, aircraft and campaigns this year alone. So I guess I should have some bonus point aside but never knew how much...

 

The only way I know of is to select a product I don't own and follow it through the "cart" purchase process. When you get to the pay stage it shows how much bonus money you have.

[grunf]

The only way I know of is to select a product I don't own and follow it through the "cart" purchase process. When you get to the pay stage it shows how much bonus money you have.

You can see it in the Profile section of http://www.digitalcombatsimulator.com

[ricktoberfest]

The only way I know of is to select a product I don't own and follow it through the "cart" purchase process. When you get to the pay stage it shows how much bonus money you have.

 

 

 

I think if you click to view your profile/account it shows.

 

 

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I3570K @ 4.5Ghz, 16Gb DDR3 @ 1600, GTX770 @1080p

[DracoLlasa]

to see your current points just view your store profile

here: https://www.digitalcombatsimulator.com/en/personal/

 

should show on the left side with the expiration right below it

[Gerrard]

Hi all,

 

Noob question from a LOMAC veteran - I have $40 bonus dollars saved. Can I use it towards the F14 module?

 

If not, what can I actually do with it?

[FSKRipper]

Bye bye to me 110$ bonus, thank ED.

 

Please tell me how you accumulated 110$ Bonus points without spending some…

 

I own every module and was barely able to spend all of my points since you can only spend a fixed amount. Knowing that this points will expire in the old system I can't imagine how you could be able to accomplish this :music_whistling:

 

If you forgot it during every checkout maybe?

 

A lot of us have been buying ED products for many years and have various amounts in bonus bucks at this point. ED suggest that will simply dissapear meaning our loyalty bounus will simply be gone. Sure go forward we would gain the same as anyone but it seems disingenuous to people here that we simply loose those bonus dollars.

 

Even in the old system the bonus expired if it was not used. The times were 4 planes were released per year are long gone so everybody should have been aware to get rid of his/her bonus points. I personally see no problem and it is a big miracle to me how people can sum up these values knowing that they can only spend 20-30% of a new module price in bonus currency. It was never meant (until the current rework) to pay a whole module with bonus Points...

Edited March 8, 2019 by FSKRipper

[NineLine]

We are watching feedback, but understand it is a two-way street as well, with the less restricted system we can't just do a 1:1 conversion either, the systems are different and not compatible. But feedback will be passed along.

[ivo]

[

[FSKRipper]

[

 

As you can see your bonus expire in less than one year, please tell me how you would like to spend it knowing that you can only pay a small amount of a module with it? I suppose you never used a bonus payment, correct?

 

Maybe you can spend 20 bucks for the F-16 but even if ED does not change the system you will loose all in Q1/2020. This isn't something you can blame ED for...

Edited March 8, 2019 by FSKRipper

[Gladman]

We are watching feedback, but understand it is a two-way street as well, with the less restricted system we can't just do a 1:1 conversion either, the systems are different and not compatible. But feedback will be passed along.

 

Fair enough. I don't think anybody is looking for a 1:1, just something that says, hey, thanks for the support.

[NineLine]

Fair enough. I don't think anybody is looking for a 1:1, just something that says, hey, thanks for the support.

 

Well a couple people want 1:1, but we will look at what we can do that is reasonable ;)

[some1]

Even in the old system the bonus expired if it was not used. The times were 4 planes were released per year are long gone so everybody should have been aware to get rid of his/her bonus points. I personally see no problem and it is a big miracle to me how people can sum up these values knowing that they can only spend 20-30% of a new module price in bonus currency. It was never meant (until the current rework) to pay a whole module with bonus Points...

 

Bonus points expired only if you haven't bought anything. If you bought something that added to the bonus, even 1$, that moved the expiration date forward by one year. So it was perfectly possible to accumulate a lot of bonus $ over several years that did not expire.

 

Point is, those who balanced their spending between preorders, post-release purchases and promotions, probably have a more or less neutral balance. But paradoxically, the most loyal customers who bought everything during preorders had a hard time to use the accumulated bonus in the old system, and now will suffer the most from transition to the new system.

[McG]

Nine line,

 

As these are 2 separate systems, would it be possible to set up a means of using the bonus points to "purchase" ED miles?

[cichlidfan]

We are watching feedback, but understand it is a two-way street as well, with the less restricted system we can't just do a 1:1 conversion either, the systems are different and not compatible. But feedback will be passed along.

 

Well a couple people want 1:1, but we will look at what we can do that is reasonable ;)

 

Sorry, that is lame. You (ED) can do anything you want. These are just numbers which can be moved with a few simple lines of code. Willingness is a different matter.

[Pelmo]

Please tell me how you accumulated 110$ Bonus points without spending some…

 

I own every module and was barely able to spend all of my points since you can only spend a fixed amount. Knowing that this points will expire in the old system I can't imagine how you could be able to accomplish this :music_whistling:

 

If you forgot it during every checkout maybe?

 

 

Hello FSKRipper,

 

 

this is my personal situation:

 

First of all, I want you to know that I also have all the modules that are present in DCS.

 

Then specifically, I would like to inform you that it has not always been possible to use the accumulated bonuses. I have always bought the modules on the first day and this is the main problem, because in order to use the bonuses I would have to wait a long time and I wanted to have the module on the first day.

 

Read here:

 

 

 

CUSTOMER BONUS SYSTEM THE FIGHTER COLLECTION AND EAGLE DYNAMICS! Starting February, 20, 2014, digitalcombatsimulator.com offers our loyal customers a new bonus system that provides discounts with each DCS product purchase.

When purchasing a DCS product a full price, you will receive a bonus based on the price of the purchased DCS product(s). The more you buy, the greater the bonus you receive.

Bonuses will not expire as long as there is a purchase from the DCS e-shop during a period no greater than one year.

Terms and conditions of the bonus program

 

1. The Terms of Receiving and Using Bonuses

 

 

1. For participation in the bonus program, the customer needs to register on the digitalcombatsimulator.com website to be identified as a participant and for accumulation of bonuses.
   
2. A 20% bonus of the product price is issued once per one product unit (that was not bought previously) that is involved in the bonus program.
   
3. A bonus for the product does not apply if the purchase is part of a discount sale, a coupon code is used, or a product bonus has already been granted for that product.
   
4. For an order purchased with partial bonus payment, bonuses are not granted.
   
5. If there is one order consisting of several products participating in the bonus program, the percentage of the bonus for each product is increased by 5% to 60% of the maximum, ie:
   
   • 2 DCS products: 25%
     
   • 3 DCS products: 30%
     
   • 4 DCS products: 35%
     
   • 5 DCS products: 40%
     
   • 6 DCS products: 45%
     
   • 7 DCS products: 50%
     
   • 8 DCS products: 55%
     
   • 9 and more DCS products: 60%
     

 

[*]The customer has the opportunity to receive a bonus for existing orders (paid before February 20th, 2014) pertaining to products participating in the bonus program, with the same rules applied (p.2-3) as under the new order. Customers must use these bonuses prior to January 1st, 2015. Visit: Personal section / My account to register the orders.

[*]The bonus amount will be issued in the currency of the order after placing the order and payment (status "Completed"). Previous order bonus amounts will be automatically converted into the current currency of DCS site according to the Customer location. The size of bonuses will be calculated automatically and credited to the personal account of the customer.

[*]Bonuses earned when purchasing accrue automatically and can be used immediately for subsequent purchases.

[*]The bonuses can only be spent on purchases from the DCS Store website.

[*]To support limited time promotions, bonuses may be adjusted.

In the DCS E-shop, each participating product in the program has indication of bonuses under the price of the product with the basic rate of 20% (twenty percent) of the product price. During ordering it will also be given a number of bonuses, if the products order satisfies rules (p.2-3).

2. Bonuses Debiting from User Account

 

 

1. Bonuses are used for partial payment for products at the rate of 1 bonus = 1 ruble, 1 euro, or 1 dollar.
   
2. A product can be paid by use of bonuses no more than 30% (thirty percent) of the full product price. We retain the right to change this percentage at any time and at our discretion.
   
3. The following rules are applied to bonuses accrued for purchases made after February 20th, 2014: 100% of the bonus will be cancelled without return and/or recovery in case the customer does not make a purchase within one year from the date of the last purchase from the DCS e-shop.
   
4. Bonuses can be used to pay any DCS product that is participating in the bonus system, other than products that are subject to promotions, discounts and other special purchase program, including during sales. 3rd party partner products may choose to participate in the bonus program at their own discretion.
   
5. Bonuses cannot be used to pay for products marked as “NEW”.
   
6. Bonuses can be canceled if : Bonuses were incorrectly accrued due to a technical failure, a failure of the software, or if the accrual of bonuses was the result of fraud.
   

3. Refund

 

 

1. In case of the return of any product purchased using bonuses, only the actually spent amount of money will be returned; however, the spent bonuses will not be refunded and canceled without any possibility of a return and / or recovery.
   
2. If the customer's order has two and more DCS products, which were accrued with bonuses, a refund will be given for the specific item the refund was requested for. The actual spent amount of money will be refunded to the personal account of the customer for the returned product. Bonuses earned for this order will be canceled in its entirety without the possibility of the return and / or recovery.
   

4. Additional Terms

 

 

1. Bonus program is a loyalty program.
   
2. Bonuses cannot be exchanged and are not redeemable for cash.
   
3. Bonuses cannot be transferred to third parties.
   
4. Customers may track the accrual of bonuses for purchased products, as well as the duration and date of cancellation in the Personal Area of digitalcombatsimulator.com.
   
5. Cancellation according to expiration date, for a refund or otherwise bonuses are not be recovered and refunded.
   
6. After committing actions on the site digitalcombatsimulator.com to obtain bonuses the customer confirms that he (she) agrees with the published terms and conditions of the bonus program.
   
7. Customer agrees with additions and changes made to the terms and conditions of the bonus program at the time of purchase on the site digitalcombatsimulator.com and receive bonuses for the purchase.
   
8. Participant of bonus program may be excluded from participation in the bonus program without notice for any reason, including if the Participant fails to comply with these term and conditions and/or commit fraud and/or abuse any privileges granted to participant within the Bonus program and/or provides information that is misleading and/or other incorrect information.
   
9. The bonus program may be suspended or terminated at any time at the discretion of the organizers. Information on the suspension or termination of the bonus program is communicated to its members not less than thirty (30) calendar days prior to the date of suspension or termination of the Bonus program by posting information on the digitalcombatsimulator.com site. Within thirty (30) days of such notice, the accrual of bonuses is not performed. In this period the usage of bonuses for partial payment of the purchase continues to be made.
   
10. In the case of termination of the Bonus program and the customers did not use accumulated bonuses within the prescribed period, the bonuses will be canceled in full. Any kind of payments and/or compensation to the Participants will not be refunded.
    
11. In the case of suspending or terminating the bonus program due to circumstances beyond our control (force majeure), all Participants are notified of such suspension at any reasonable time, provided that the provisions of the period of notice shall not apply. In this case, the effective rule is 4.10.
    

 

 

 

 

 

I really hope that the ED finds a better solution instead of simply canceling our bonuses. Personally, if things remain that way and the accumulated bonuses were not at least partially converted, I would be very disappointed. If I was not able to use the bonuses from the first day of the sale of a module, it was not my fault.

Edited March 8, 2019 by Pelmo

[DracoLlasa]

I think most have been going with an option to spend them all "now or in the next x months" or to 2:1 conversion

 

If I was able to spend 100% of my points in a single purchase over the next 6 months or so I would be good... Or to get $1 for ever $2 I have now since this would be in line with the new less restrictive offering.

 

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[Raven434th]

Is it not as simple that if ED has given us a bonus FOR OUR PATRONAGE...that we can spend said bonus?? Its not rocket science...what's the problem?

[DracoLlasa]

"But paradoxically, the most loyal customers who bought everything during preorders had a hard time to use the accumulated bonus in the old system, and now will suffer the most from transition to the new system."

 

Yes... THIS!

 

We know it can be a 1:1 but make sure it's fair and respects those most loyal.

 

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[Oceandar]

2 : 1 is a good deal IMHO.