check pc date and time Error code is: 500

[Czar66]

51 minutes ago, IanC58 said:

502 Error, who's messing?

Servers overloaded. F-15E released.

Authorizations shouldn't be tied to game versions. Everyone who updated the game is locked out of it without the 3 day long valid authorization for the last successful log in.

[Iron Sights]

Same here, I guess it's over loaded again. Made it as far as downloading the F-15 and then crash. All my modules not available

[ARM505]

At the risk of sounding like a stuck record, I again request the simple addition of a 'cancel' button on the 502: Bad gateway error window (or frankly any error on load), so we don't have to spend time waiting to load into the sim, see we've lost access to all our modules, quite out, retry, and if successful, reset the backdrop in the sim. Or if unsuccessful, repeat....

[Viking 1-1]

I have the failed authorisation now as well... All my modules are blocked out, except of KA-50 and F15-E.

Timezone is set properly, so what to do? Switching between offline/online didn´t help either...

Edited July 5, 2023 by Viking 1-1

[BIGNEWY]

6 minutes ago, Viking 1-1 said:

I have the failed authorisation now as well... All my modules are blocked out, except of KA-50 and F15-E.

Timezone is set properly, so what to do? Switching between offline/online didn´t help either...

 

if they were modules purchased on steam check your dcs account and the steam link, hit the get licences button again. Recently the steam API has been flaky. 

If they are not steam modules linked, check your antivirus isnt creating a problem for DCS and run a repair or verify if steam. 

if that does not help contact support directly here https://www.digitalcombatsimulator.com/en/support/

thanks 

[Aronis]

You have got to be (*)&)*(^)^&*()B kidding me.  I spent an hour trying to figure this out.....

Clock on windows machine was wrong, set to AutoAdjust, and it's NEVER right. 

I *)(&(*&)( hate Microsoft.

 

Mike

[Nimbur]

since the update i often have authentication errors and integrity errors, with F-fE, but also other modules randomly...

dcs.log debrief.log dcs.log-20240530-152607.zip

Edited May 30, 2024 by Nimbur

[Rudel_chw]

15 minutes ago, Nimbur said:

since the update i often have authentication errors and integrity errors

 

This has nothing to do with error 500.

[Mtcicon]

My authorization failed with a 500 error after locking up the comments on your last webpage maintenance.  i dont really appreciate that. however i went through this thread and updated my computer time as suggested and no change. 

[BIGNEWY]

servers have just restarted from a planned maintenance.  

please reboot and you should be ok. 

thank you 

[Mtcicon]

Thankyou big newy for responding to that.  i just tried it and its up again. 

[BIGNEWY]

Just now, Mtcicon said:

Thankyou big newy for responding to that.  i just tried it and its up again. 

thank you for confirming.

enjoy

[MMI_Grim]

Maybe you guys could message "Server down for maintenance" instead of Error 500.

Came here because I was wondering why I get this Error with the correct time on my machine.

[BIGNEWY]

error 500 is a code for wrong date and time, in this case server side it was fixed quickly 

thank you

[MMI_Grim]

Yeah, still I and others started bug hunting for a non existing bug, that could be prevented with a little message clientside.
Will something like that come with the new launcher?

 

Edited June 18, 2024 by MMI_Grim

[silverdevil]

12 hours ago, MMI_Grim said:

Yeah, still I and others started bug hunting for a non existing bug, that could be prevented with a little message clientside.
Will something like that come with the new launcher?

 

 

i mean it took me the time to type in the error in my preferred search host to find:

Quote

An HTTP status code 500, also known as an "Internal Server Error", is a generic error message that indicates the server encountered an unexpected condition that prevented it from fulfilling a request. 

if people searched for 500 error, perhaps they would learn something. ED was warning us for a week about it.

[MMI_Grim]

13 hours ago, silverdevil said:

i mean it took me the time to type in the error in my preferred search host to find:

if people searched for 500 error, perhaps they would learn something. ED was warning us for a week about it.

My search brought up different time related solutions. Including the sites own translation of the error code.

I dont look weekly in the forum or where ever to search for clues. We have the technology :)

Edited June 19, 2024 by MMI_Grim

[scoobie]

Hi, I've updated DCS to 2.9.6.57650 today and I'm getting error 500, but not when trying to log-in/authorize (this works), but when I'm trying to switch to offline mode. I don't get it.

I am in online mode, I click that antenna button on main DCS screen to switch to offilne mode and... error 500, "Can't enter offline mode".

When I repeat this, I get 401 error instead. Any further attempts give 401, the error 500 only appears on the first attempt.

I tried it with this new "Launcher" thing enabled and disabled - no change.
Time & date in Windows set correctly.

Any idea what could be wrong?
Online mode is a bit of a no-go for me - my internet provider has become sloppy recently, so thanks to offline mode I don't need to worry about it (except for DCS updates, but they only take 10-15 minutes, once in a while).
 

Edited July 14, 2024 by scoobie

[Flappie]

Ensure your PC time is synchronized and correct.

[PSC13]

15 hours ago, Flappie said:

Ensure your PC time is synchronized and correct.

The time is synchronized and correct, but still get error number 500 and 401.

[Flappie]

OK. Then you should get in touch with ED tech support: log into DCS website, click "Support", then click "Create a new ticket".

[Ahdidaas]

I was getting the exact same issue. I had to start DCS in online mode and then switch to offline mode.

[dave76]

 hello, i cannot login anymore......i suddenly cannot login with my usual user and pass.......log attached, thanks

autoupdate_log.txt dcs.log

[BluesRocket]

I did a fresh DCS install today on a brand new PC today and logged in on my account. No paid modules have been installed yet. I get this error message although everything loads fine:

Authorization Failed
Failed to get authorization data. Error code is: 500
No saved authorization found.

I ran Repair then Cleanup, but the error is still there. 

Time and date is correct by the way.

[Ski11B]

I tried everything and am still getting error 500. Sent a ticket to ED, said it was an error on their end, and that was that. Never been fixed. Over a thousand dollars spent and its useless without internet. 

dcs.log