waiting for resolution RAZBAM Situation Post Archive (will be deleted)

[ArturoDiaz]

Thanks for the info at least. The worst thing you can tell me is that the F-15 will stop being developed and updated! I want to believe that its development will continue and we won't have to wait until our grandchildren grow up to fly it.

 

[Mizzy]

2 minutes ago, corvey said:

"We want to reaffirm our unwavering commitment to this exceptional community, our current customers, and prospective clients. Unfortunately, due to circumstances completely beyond our control, we are temporarily unable to continue our work at this time."

Implementing a time bomb in the radar system code is beyond your control, Razbam?  Seriously?  Holding the F15-E radar code hostage sounds more like a terrorist threat against an "exceptional community"  instead of a coincidental bug to me.

I keep holding on resisting the refund route hoping you all pull your head out of your assess and resolve this for the good all mankind and go out in a blaze of glory instead of infamy.  It's hard to believe I'm witnessing career suicide here, but I am if this doesn't work itself out.  

Does this refund exception policy offer expire?  I hope not, because I don't want to miss that chance if this needs to happen...

 

corvey, the moderators have made it clear, we must wait and stop speculating. I feel your frustration but this new thread is NOT to be turned into the last one. Take care.

Mizzy

[SkateZilla]

1 minute ago, corvey said:

"We want to reaffirm our unwavering commitment to this exceptional community, our current customers, and prospective clients. Unfortunately, due to circumstances completely beyond our control, we are temporarily unable to continue our work at this time."

Implementing a time bomb in the radar system code is beyond your control, Razbam?  Seriously?  Holding the F15-E radar code hostage sounds more like a terrorist threat against an "exceptional community"  instead of a coincidental bug to me.

I keep holding on resisting the refund route hoping you all pull your head out of your assess and resolve this for the good all mankind and go out in a blaze of glory instead of infamy.  It's hard to believe I'm witnessing career suicide here, but I am if this doesn't work itself out.  

Does this refund exception policy offer expire?  I hope not, because I don't want to miss that chance if this needs to happen...

 

"Time Bomb"? users keep using that word..

 

Time bombs are malicious code used to execute functions after an elapsed time has passed to damage or destroy itself or other software infrastructures.

The radar issue is not a time bomb.

If anything it's a D.M.S., when compiling they likely set a date 6 months or so in the future, and update the said date every time they compile a new build.

If something happens and they no longer compile builds, the date exceeds the date in the compiled software and things are disabled.

This also happened on release branch around the new year.

But definitely not a time bomb, I've been writing software for decades, so I'm pretty confident in definitions.

[Mizzy]

Good night everyone and pleasant dreams x

Mizzy

[MTrenda]

Thank you @NineLine and team.  Really appreciate the summary and bringing the conversation back to neutral.  Nice work.

[corvey]

8 minutes ago, SkateZilla said:

"Time Bomb"? users keep using that word..

 

Time bombs are malicious code used to execute functions after an elapsed time has passed to damage or destroy itself or other software infrastructures.

The radar issue is not a time bomb.

If anything it's a D.M.S., when compiling they likely set a date 6 months or so in the future, and update the said date every time they compile a new build.

If something happens and they no longer compile builds, the date exceeds the date in the compiled software and things are disabled.

This also happened on release branch around the new year.

But definitely not a time bomb, I've been writing software for decades, so I'm pretty confident in definitions.

"Time bombs are malicious code used to execute functions after an elapsed time has passed to damage or destroy itself or other software infrastructures."

 

Correct.  Maliciously set for 6 months to self destruct the radar function while I'm in flight when I'm most unaware it's about to happen.  Why not set it for infinity to avoid such problem, they knew this happened in January, seem too convenient to do it again, no lesson learned then? They certainly haven't been updating anything else other than to protect their code knowing business was about to go south.  Preemptive strike if you will. This is irresponsibly dangerous to tamper with my flight system like that. I could die.  I did not know this "feature" existed and there should be a disclaimer of such, instead all I read on Razbam's website was the radar was highly detailed and modeled.  I had no idea the military had expiration kill switches in their plane while in flight and could black out at any moment on a certain date. FLYER BEWARE!

Do you see situational observation now?

 

 

 

 

 

[Brk195]

While there isn’t much news here I appreciate the overall tone of the first message.

while I’m still gonna go forward with a refund I’m keeping some hope alive that the F-15 and my other Razbam modules have a future within DCS.

Just some positivity to end the day with.

Edited June 18, 2024 by Brk195

[NineLine]

1 hour ago, Mizzy said:

And my apologies for getting pissed off when it was unnecessary. I am passionate about DCS and how far it has come since my first registration here back in 2005, yes I go back that far.

Best wishes

Mizzy

No worries, I can't say that I am too mad by anyone's reaction, its been a tough haul so far and will continue to be until it's settled, let's just try not to beat each other up too much over it. 

[Smashy]

Didn't a couple of Razbam devs publicly quit and say they'll never work on a ED-related project again?  I haven't seen any more info about this and my concern is that F-15E support and development will never be the same if/when things get ironed out.

[Predator-78]

I'm happy that ED has decided to be less strict on the F-15E refund conditions, in fact I requested it. I hope that the dispute between RZB and ED will be resolved soon but we all know that it will be very difficult. I don't like having a "dead" module in my account and for this reason I prefer to get a refund and enjoy another third-party module perhaps with more guarantees. In the future, if the situation is resolved, I will be happy to buy the Eagle again. In the meantime, I thank the ED for this opportunity.

Inviato dal mio SM-G998B utilizzando Tapatalk

[Jarhead0331]

I don’t think this thread should even be left open for comments. It should be locked and used only for official updates. 

[NineLine]

15 minutes ago, Jarhead0331 said:

I don’t think this thread should even be left open for comments. It should be locked and used only for official updates. 

I thought about it, but discussion will just spring up else where, at least now I can update the 1st post with new info.

56 minutes ago, Smashy said:

Didn't a couple of Razbam devs publicly quit and say they'll never work on a ED-related project again?  I haven't seen any more info about this and my concern is that F-15E support and development will never be the same if/when things get ironed out.

I don't know to be honest, not sure I have seen anything official so don't want to comment beyond that. Some people say things in the heat of the moment so we will see as things proceed.

44 minutes ago, Predator-78 said:

I'm happy that ED has decided to be less strict on the F-15E refund conditions, in fact I requested it. I hope that the dispute between RZB and ED will be resolved soon but we all know that it will be very difficult. I don't like having a "dead" module in my account and for this reason I prefer to get a refund and enjoy another third-party module perhaps with more guarantees. In the future, if the situation is resolved, I will be happy to buy the Eagle again. In the meantime, I thank the ED for this opportunity.

Inviato dal mio SM-G998B utilizzando Tapatalk
 

Nothing to add but sweet signature image.

[PhantomHans]

I too wish for a "forward looking commercial solution", to me instead of "not being paid" that would probably mean refunds to my original payment.

 

As unfortunate as this situation is I simply don't see a resolution coming and I'm not interested in one anymore. 

[Ignition]

1 hour ago, Jarhead0331 said:

I don’t think this thread should even be left open for comments. It should be locked and used only for official updates. 

No, official updates should be an official communication, not a post on the forum.

2 hours ago, Smashy said:

Didn't a couple of Razbam devs publicly quit and say they'll never work on a ED-related project again?  I haven't seen any more info about this and my concern is that F-15E support and development will never be the same if/when things get ironed out.

I'm also concerned by this. I'm afraid the F-15E will never be the aircraft it was going to be. I was very happy with the quality of the F-15E and knowing it was going to be better in the future.

[Hammer1-1]

2 hours ago, Smashy said:

Didn't a couple of Razbam devs publicly quit and say they'll never work on a ED-related project again?

Im thinking that the feeling might be mutual...

[BJ55]

5 hours ago, SkateZilla said:

Time bombs are malicious code used to execute functions after an elapsed time has passed to damage or destroy itself or other software infrastructures.

Excuse me, but the term "time bomb" is not always referred to malware:

"In computer software, a time bomb is part of a computer program that has been written so that it will start or stop functioning after a predetermined date or time is reached. The term "time bomb" does not refer to a program that stops functioning a specific number of days after it is installed; instead, the term "trialware" applies. Time bombs are commonly used in beta (pre-release) software when the manufacturer of the software does not want the beta version being used after the final release date. One example of time bomb software would be Microsoft's Windows Vista Beta 2, which was programmed to expire on May 31, 2007. The time limits on time bomb software are not usually as heavily enforced as they are on trial software, since time bomb software does not usually implement secure clock functions."

Edited June 18, 2024 by BJ55

[Gutenisse]

6 hours ago, NineLine said:

Refunds

While at first, we were maintaining our normal refund rules, we decided to bend a little for those who were frustrated with the issues and how they affected an Early Access Product. We have been giving a store credit for the value of the F-15E when you purchased it. You may open a ticket here: https://www.digitalcombatsimulator.com/en/support/ for a refund, but we ask for patience as it may take up to 7-10 business days to process your refund. 

If you live within the EU, you have the right to get a refund in money, according to https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm. 

[II.JG1_Vonrd]

Already on the second page after 6 hours.

The speculation fest will undoubtedly continue until there is an official resolution. 

Still, it's entertaining to read all of the creative conspiracy theories.

I'm getting really tired of popcorn though, maybe start drinking heavily.  

[DUSTY]

Refund for a store credit?! I don't think so.

[Tom Kazansky]

8 hours ago, NineLine said:

"...We want to assure you that it has never been nor will it be our intention to abandon our products....

Best regards
Ron Zambrano
CEO
RAZBAM Simulations, LLC "

You see, everything is gonna be alright.

However, a strange way chosen to get to this goal, imho.

I feel so assured.

Edited June 18, 2024 by Tom Kazansky
Author inserted

[NineLine]

4 minutes ago, Tom Kazansky said:

You see, everything is gonna be alright.

However, a strange way chosen to get to this goal, imho.

I feel so assured.

I keep asking myself where I said some of this stuff only to realize it's a quote from the statements made. Just giving myself mild panic attacks now

[Tom Kazansky]

1 hour ago, NineLine said:

I keep asking myself where I said some of this stuff only to realize it's a quote from the statements made. Just giving myself mild panic attacks now

I'm sorry. That's why I put in the "s

But even I thought this could be misunderstood. Sorry again.

edit: edited my former post.

Edited June 18, 2024 by Tom Kazansky

[Romandv]

I don't see the point in worrying about radar or anything, the whole trying to use a product that isn't serviced is a very odd thing to do. I've left the F15E/M2000/AV8B until better times, if they come. Even if the radar works tomorrow, something else will break after tomorrow, so I don't see any point in wasting my time at this point. 

Phantom and Kiowa release, Afghanistan and Chinook coming soon, so there is something to do and will be further along. I realise that many people don't like the situation or feel sorry for the money spent, but it won't solve anything, so there's no point in wasting time and nerves on something that doesn't depend on us. 

 

[Mr.Jazzy]

I wish Steam refunded payment to wallet so I can buy Kiowa. I don't mind rebuying F15E again in the future but right now it feels like a dead weight. I wish this dispute resolves benefitting the end product users - the ones who payed for it. Really don't care who pays whom and who continues the development, as long as the modules keep being updated. 

[idenwen]

8 hours ago, SkateZilla said:

"Time Bomb"? users keep using that word..

 

Time bombs are malicious code used to execute functions after an elapsed time has passed to damage or destroy itself or other software infrastructures.

The radar issue is not a time bomb.

If anything it's a D.M.S., when compiling they likely set a date 6 months or so in the future, and update the said date every time they compile a new build.

If something happens and they no longer compile builds, the date exceeds the date in the compiled software and things are disabled.

This also happened on release branch around the new year.

But definitely not a time bomb, I've been writing software for decades, so I'm pretty confident in definitions.

Doing software I curious of the "Why"? We explicitly sell not time limited but would be curious why the release branch of DCS will deactivate when it is too old.