Introducing the VPC MongoosT-50

[Barefoot Bandit]

Anyone pre-order (or order anything, actually...) with an Amex card? Did it work?

 

I've sent a message to the support crew, but while I await their response, I'm curious...

 

Z...

[sze5003]

Anyone pre-order (or order anything, actually...) with an Amex card? Did it work?

 

I've sent a message to the support crew, but while I await their response, I'm curious...

 

Z...

I pre-ordered a warbrd base and a black edition grip. I was going to use my amex card but I'm paying that balance off this month so I decided to use my capital one Master card.

 

The first time I put it through it was declined. I immediately got an email from capital one asking about the transaction. I approved it via a link in the email then I received another email telling me that if it was declined I should order again. I reordered again and it went through. My order has been saying confirmed for a while now.

 

I order if they will send those two items together here to the US.

[Barefoot Bandit]

I think it's a merchant issue for me - I got this:

"Operation details: Merchant doesn't support payments by this mean type. Please contact Merchant for more information.".

 

Anyways, I hope VPC can sort it out.

 

Z...

[Len62]

When I pre-ordered the throttle I had all kinds of issues with making the payment. I kept e-mail contact with Virpil and eventually everything got sorted out. When I purchased the T-50 last year it went smoother.

[sze5003]

I think it's a merchant issue for me - I got this:

"Operation details: Merchant doesn't support payments by this mean type. Please contact Merchant for more information.".

 

Anyways, I hope VPC can sort it out.

 

Z...

I think their payment gateway has issues with American Express. It states something like that on the front page of virpil-controls.by but not sure if that was fully resolved. Send them an email and see if they can have you pay by an alternative method.

[Barefoot Bandit]

I think their payment gateway has issues with American Express. It states something like that on the front page of virpil-controls.by but not sure if that was fully resolved. Send them an email and see if they can have you pay by an alternative method.

 

Yeah, did that, waiting... :music_whistling:

 

I do remember having a similar issue with the T50, which did got sorted out fairly quickly.

 

Z...

[Amarok]

That knurl looks like a cheap sticker. Is it possible to remove it? I have the throttle pre-ordered, but this is first time I see this version with knurl - sorry, not a fan of it

 

Is it possible to remove?

[Barefoot Bandit]

Slightly late reply, but Virpil helped me work out my Amex issue (with an alternate payment method that still works for me).

 

Z...

[MaD]

Is it possible to remove?

 

Would also be happy to have that knurled thing optional as a sticker!

Pre Ordered the throttle already.

[NahkaSukka]

Just when i decided to pull the trigger and buy this thing...The desk mount is out of stock! Dammit! Any idea when it will be available again? Cant wait to get this stick for the F/A-18C Hornet

[unknown]

I was looking to pre-order the throttle via the EU-website but i have only the option to pay via credit card, no PayPal option like with the T-50 Stick. Has anybody pre-oerdered the throttle via PayPal option?

[ram0506]

Didn`t pre-order the throttle, but the pre-ordering of the VPC WarBRD Base did work as well via PayPal.

Edit: had a short look, and yes, you are right. No Paypal option for me, too, when trying to pre-order the throttle.

Edited May 6, 2018 by ram0506

[Cyph3r]

Hi all!

 

Regarding PayPal - this has been temporarily disabled now that Braintree (our main card payment processor) is working again. PayPal will be enabled again further down the line.

 

Also, any one who has pre-ordered the VPC MongoosT-50 Throttle that does not like the knurled grips, we have made a limited run of smooth handle grips. If you would prefer smooth handles, please send an email to support@virpil.com with your order number!

[TAW_Blaze]

I noticed something weird.. if I accidentally twist the grip a bit it can somewhat easily become unsecured and loose, and then rotate around the center. Is this normal? I've been paying extra attention to not do it and it's OK so far, just wondering whether this only happens on my end or it's common.

[dburne]

I noticed something weird.. if I accidentally twist the grip a bit it can somewhat easily become unsecured and loose' date=' and then rotate around the center. Is this normal? I've been paying extra attention to not do it and it's OK so far, just wondering whether this only happens on my end or it's common.[/quote']

 

I have noticed it just on an occasion or two where I got a little carried away in the heat of battle, I just tightened the collar a little more... stays secure for me for the most part.

[MaD]

Hi all!

(...)

 

Also, any one who has pre-ordered the VPC MongoosT-50 Throttle that does not like the knurled grips, we have made a limited run of smooth handle grips. If you would prefer smooth handles, please send an email to support@virpil.com with your order number!

 

Thanks for listening to the customers! Mail is on the way :thumbup:

[Cyph3r]

I noticed something weird.. if I accidentally twist the grip a bit it can somewhat easily become unsecured and loose' date=' and then rotate around the center. Is this normal? I've been paying extra attention to not do it and it's OK so far, just wondering whether this only happens on my end or it's common.[/quote']

 

Typically this is because you haven't tightened the collar down enough. The grip is supposed to be able to rotate so that you can offset it for center mount setups - but once tightened down completely you shouldn't be able to twist the grip at all!

[Barefoot Bandit]

Hi all!

 

Regarding PayPal - this has been temporarily disabled now that Braintree (our main card payment processor) is working again. PayPal will be enabled again further down the line.

 

Also, any one who has pre-ordered the VPC MongoosT-50 Throttle that does not like the knurled grips, we have made a limited run of smooth handle grips. If you would prefer smooth handles, please send an email to support@virpil.com with your order number!

 

Does this mean Amex works again?

 

Z...

[Greekbull]

Finally got my Base in and spent some time mounting it to the floormount I built for my cockpit and getting it all setup this week! Absolutely love it! Huge improvement over the Warthog base!

Thank you Virpil for such a great product!

[TAW_Blaze]

I have noticed it just on an occasion or two where I got a little carried away in the heat of battle, I just tightened the collar a little more... stays secure for me for the most part.

 

Typically this is because you haven't tightened the collar down enough. The grip is supposed to be able to rotate so that you can offset it for center mount setups - but once tightened down completely you shouldn't be able to twist the grip at all!

 

Thanks guys. I only tightened it by hand so far but I guess I might have to find an appropriate wrench and tighten it a bit more.

[Weedwacker]

Thanks guys. I only tightened it by hand so far but I guess I might have to find an appropriate wrench and tighten it a bit more.

 

Check the 4 screws below the locking nut of the grip.

 

There are four screws that connect the female end of the shaft that connected directly to the gimbals main shaft.

 

unsure if i'm wording that correctly, i will post a picture, i've noticed on my one of the screws has loosened up time to time and has even fallen out into the base.

 

no big deal, i just had to take the bottom plate off the base and retrieve it.

 

My solution was to use teflon/thread tape to help keep the screw in tight.

 

 

Never over tighten anything, these little "toys" are meant for hand tighten only, even then be careful.

[dburne]

Thanks guys. I only tightened it by hand so far but I guess I might have to find an appropriate wrench and tighten it a bit more.

 

You definitely should not need a wrench, I was able to get mine tight enough by hand.

[sze5003]

I was surprised to see a wrench mentioned. Figured you should not need to use a wrench to tighten the grip. I suppose you can just tighten the collar with your hand with a bit more force.

[Seb71]

Yeah, don't use a wrench.

[Greekbull]

Yeah I definitely wouldn't use a wrench. Hand tightening should work just fine